Don’t Put Customers On Hold – Replace Products Immediately, and in Advance

With business-critical computing and consumer products, end-customers and enterprises can’t afford to go even a day without certain devices such as wireless handsets, laptops and communications systems.

Thanks to Solectron Exchange, you don’t have to. We provide a fast, cost-effective way to get a replacement unit directly to an end-user’s doorstep – just about anywhere in the world. From our global network of hubs, we can ship products for next-day delivery – virtually eliminating end-user downtime. Solectron Exchange provides a lower cost solution than carry-in exchange or on-site repair solutions. By offering high-speed, quality service, we help increase your customer satisfaction ratings. Further, we can hold and own all inventory for our customers, helping simplify the materials pipeline, and reduce inventory and logistics costs.

Exchange: Highlights

• Manage materials pipeline and inventories
• Perform visual inspection of products
• Log and track product returns
• Analyze and report returns repair activity