Retail Technical Services
 
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Customer Service & Sales Roles 

Retail Wireless Customer Service Associate
Work alongside corporate partners in their technical service department, troubleshooting mobile phones and devices and selling enhancements that will improve each customer’s wireless experience, ensuring customer service excellence, technical service excellence, and positive brand reinforcement
What you bring:
  • An outgoing personality
  • A focus on helping people
  • A love of mobile communications technology and all things new
  • At least one year of retail customer service and sales

Retail Wireless Service Associate
Work in a major wireless carrier’s Device Support Center, troubleshooting mobile phones and devices and selling enhancements that will improve each customer’s wireless experiences, ensuring customer service excellence, technical service excellence, and positive brand reinforcement
What you bring:
  • An outgoing personality
  • A focus on helping people
  • A love of mobile communications technology and all things new
  • At least one year of retail customer service and sales

Retail Electronics Sales Associate
Sell in-store solutions to customers to enhance their home and office technology needs, ensuring customer service excellence, technical service excellence, and positive brand reinforcement
What you bring:
  • An outgoing personality
  • A focus on helping people
  • A love of mobile communications technology and all things new
  • At least one year of retail customer service and sales

Retail Electronics Service & Sales Associate
Support multiple, in-store service desk locations by providing customers with technical service and selling technology solutions, ensuring customer service excellence, technical service excellence, and positive brand reinforcement
What you bring:
  • An outgoing personality
  • A focus on helping people
  • A love of mobile communications technology and all things new
  • Two to three years of retail customer service and sales
  • One to two years in technical support